Evernote support

Welcome to the Evernote Customer Support Portal. If you need to ask a question or report an issue with a specific Evernote product, please visit our knowledge base where you will find answers to many of your questions. You may also open a support request.

  • Knowledge Base Extensive library of helpful articles specifically relating to Evernote products.
  • Troubleshooter Take a step by step tour to find your answer.
  • Community Forum A community-powered resource for getting help. If you aren’t able to find a solution using the Knowledge Base, the forum can probably help.
  • Documentation View and download the Evernote guides and other documentation.
  • Submit a Ticket

    To open a support inquiry, please identify your Evernote account. Inquiries from Premium Evernote accounts will receive a reply within one business day (Monday-Friday).




  • Chat with Evernote Evernote provides online chat support for users with Premium accounts, Monday through Friday between 9:00 am and 5:00 pm, US Pacific Time. Chat is currently only available in English. Sign up for a Premium subscription now.