How to manage or cancel your Evernote Premium subscription billing

Manage your auto-renewing subscription

To manage your subscription or check your subscription settings:

  1. Log in to your account from the Evernote homepage.
  2. Go to Account Settings > Billing Info.

From the Billing Info page, you can switch your subscription renewal period between monthly or yearly, update the credit card used for your subscription, or switch from a different subscription method (e.g. Paypal or Android) to credit card billing.

If you have an iTunes or Amazon subscription, we cannot switch your subscription payment method until you cancel your current subscription and your current billing cycle has ended.

If you are currently paying for your subscription via one of our payment partners, you can update your credit card without changing your subscription payment method, by logging in to your account with that payment processor.

Cancel your auto-renewing subscription

To cancel auto-renewal on your Premium subscription:

  1. Log in to your account from the Evernote homepage.
  2. Go to Account Settings > Account Summary.
  3. In the Billing Summary section of the Account Summary page, click Cancel Subscription (do not click Deactivate Account).

Your account will remain a Premium account until your current billing cycle ends. Once your subscription runs out, your account will be automatically converted to a Free account. None of your data will be lost, and all of your data will still be accessible.

If you have an auto-renewing subscription via the iTunes or Amazon appstore, you will be unable to cancel your subscription from this page. You can manage your auto-renewal settings by logging in to your iTunes or Amazon account.

If you have any questions or problems, please contact our support team.

Have you purchased Premium, but still see your account showing up as 'free'?

For more information about this issue, see this knowledge base article.