The Evernote Market – Return Policy

To return a product purchased from the Evernote Market you must first contact Evernote Customer Support in order to determine if your product is eligible for return or exchange and, when applicable, to obtain a return shipping label. All returns must have an Evernote-provided shipping label.

If you contact Evernote Customer Service within 30 days of receiving the product and our Customer Service team determines that the delivered product is not what you ordered, was delivered to you damaged or otherwise not conforming to its applicable warranty, then you will be eligible for a refund or replacement of such product.

Evernote will permit you to return a product for a refund if you contact us within 14 days of your receipt of the product. The product must be unused and returned in its original packaging with all tags or labels intact. We will issue you a refund of the purchase price, reduced by any applicable shipping and handling fees, following our processing of your return. Any Product that is marked “Final Sale” is specially priced and not eligible to be returned or exchanged, unless we determine it was delivered to you damaged.

We do not accept returns or provide any refunds for purchases of Evernote Premium, Evernote Business, e-Books, or any other digital product available to you for use or download immediately after purchase.