How to manage or cancel your auto-renewing Evernote Premium subscription

Manage your auto-renewing subscription

To manage your subscription or check your subscription settings:

  1. Log in to your account from the Evernote homepage.
  2. Go to Account Settings > Billing Info.

From the 'Billing Info' page, you can switch your subscription renewal period between monthly or yearly, update the credit card used for your subscription, or switch from a different subscription method (e.g. Paypal or Android) to credit card billing.

If you have an iTunes or Amazon subscription, we cannot switch your subscription payment method until you cancel your current subscription and your current billing cycle has ended.

If you are currently paying for your subscription via one of our payment partners, you can update your credit card without changing your subscription payment method, by logging in to your account with that payment processor.

From the 'Billing Info' page, you can switch your subscription renewal period between monthly or yearly, update the credit card used for your subscription, or switch from a different subscription method to credit card billing.

If you have an iTunes subscription, or subscription from any other payment partner, we cannot switch your subscription payment method until you cancel your current subscription and your current billing cycle has ended.

More about different ways to manage Evernote subscriptions

Cancel your auto-renewing subscription

To cancel auto-renewal for your Evernote subscription:

  1. Log in to your account from the Evernote homepage.
  2. Go to Account Settings > Account Summary.
  3. In the Billing Summary section of the Account Summary page, click Cancel Subscription (do not click 'Deactivate Account').

Your subscription won't change until your current billing cycle ends. Once your subscription runs out, your account will be automatically converted to a free account. None of your data will be lost, and all of your data will still be accessible.

If you have an auto-renewing subscription via iTunes or from one of our payment partners, you will be unable to cancel your subscription from this page. You can manage your auto-renewal settings through them by logging into the account you have with them.

If you have an auto-renewing subscription via the iTunes or Amazon appstore, you will be unable to cancel your subscription from this page. You can manage your auto-renewal settings by logging into your iTunes or Amazon account.

More about different ways to manage Evernote subscriptions

If you have any questions or problems, please contact our support team.

FAQs

Why was my auto-renewing subscription canceled?

More about how price changes in iTunes or the App Store may affect auto-renewing subscriptions.

 

Have you purchased Premium, but still see your account showing up as 'free'?

For more information about this issue, see this knowledge base article.

 

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