Documents That Can Be Loaded Directly in the ScanSnap

This section explains documents that can be loaded directly into the ScanSnap.

Paper type

Standard office paper, postcards, business cards, receipts

Plastic cards conforming to the ISO781A ID-1 type (54 × 86 mm/2.1 × 3.4 in.)

Paper weight

40 to 209 g/m2 (10.7 to 55.7 lb)

Long page documents

52 to 127 g/m2 (13.9 to 33.9 lb)

A8 size (52 × 72 mm) or less

127 to 209 g/m2 (33.9 to 55.7 lb)

Plastic cards

0.76 mm (0.03 in.) or less (embossed cards can be used)

Paper size


50.8 to 216 mm (2 to 8.5 in.)


50.8 to 360 mm (2 to 14.17 in.)

For long page (*), up to 863 mm (34 in.)


Scanning starts when you hold down the Scan button on the ScanSnap for 3 seconds or longer.


If you scan a magnetic card or IC card, do not bring the black magnetic part in contact with the magnetic part of the ADF top section. Otherwise, the data on the card may be lost.


  • The following types of documents must not be scanned:

    • Documents attached with metal objects such as paper clips or staples that can damage the inside of the ScanSnap (remove the metal objects for scanning)

    • Documents on which the ink is still wet (wait until the ink dries completely to scan these documents)

    • Documents larger than 216 × 863 (mm)/8.5 × 34 (in.) (width × length)

    • Documents other than paper such as fabric, metal foil and OHP film

  • Be aware that picture side of postcards may get damaged when you scan picture postcards. It is the responsibility of the customer to scan picture postcards.

  • When you scan plastic cards, select [Off] for [Multifeed detection] in the [General] tab on the [ScanSnap Manager Evernote Edition] window.

  • Be careful of the following when you scan plastic cards.

    • Cards that are bent may not be fed properly.

    • If the surface of the card is dirty with grease marks (for example, fingerprints) and such, perform scanning after wiping the dirt off.

    • When you scan plastic cards with strong luster, some parts of the image may appear lighter or darker than the original.


      gold colored credit card

    • When you scan embossed cards, put the embossed side down, and load the card in landscape orientation.

    • If the background color of the card and the color of the embossed characters are similar (for example, no gold or silver embossing), it may be difficult for the ScanSnap to recognize embossed characters.