ScanSnap Evernote Edition Scanner Help
This section explains how to solve troubles you may encounter when scanning documents.
- Scanning does not start.
- Scanning does not start after pressing the Scan button on the ScanSnap, even though the ScanSnap and the computer are connected via wireless LAN.
- The document is not fed smoothly./Paper jams occur.
- The scanning speed is very slow.
- Scanning pauses, or the speed of transferring scanned images to the computer is slow.
- Multiple sheets are fed at once (multifeed).
- The documents become dirty.
- The document is damaged.
- Abnormal noise is generated from the ScanSnap.
- The type of a document is not detected automatically.