Updates to our legal documents

This page summarizes the most recent changes to each of our legal documents.

Commercial Terms

June 3, 2014 updates to January 6, 2014 version:
We added language to explain that in some cases, Evernote may enable you to purchase and/or pay for certain Premium Services or Products through an Evernote-authorized reseller or payment processing firm. We also added language to explain how non-account holders who control the payment methods for Premium Services may make changes to or cancel such payment methods.

January 6, 2014 updates to September 26, 2013 version:
We made a few changes related to Evernote Points. We clarified how we handle expired Points, provided notice of the possible tax payment obligations users may have in connection with purchases made using Points and clarified that certain rewards obtained using Points are not transferable. We also made changes to the Evernote Market terms reflecting the expansion of the Market’s availability in other regions. In addition, we made some non-substantive clarifications.

Evernote Business Agreement

June 3, 2014 updates to April 29, 2013 version:
We added a new section describing how Customers may establish an Approved Account Recovery Process if they want to establish an alternative method for establishing control of their Evernote Business Account that is independent of the Administrator Accounts. We also describe how Customers who do not establish an Approved Account Recovery Process may be able to regain control of their Evernote Business Accounts in the event that they lose access to all Administrator Accounts. In addition, we clarified how payment information for a Business Account may be changed. We added a commitment to notify Customers in the event we become aware that a third party has, without authorization, accessed Customer's Evernote Business account or obtained Administrator credentials.

Terms of Service

June 3, 2014 updates to January 6, 2014 version:
We made minor changes to bring the Terms of Service into conformance with changes to our Privacy Policy described below.

January 6, 2014 updates to September 26, 2013 version:
We made a number of changes clarifying: (i) that we have the right to unshare or take down shared content that violates our Terms of Service; (ii) how we will treat the collection of information from children who are located outside the United States; and (iii)how the choice of law provisions apply as a result of the expanded offering of Market products globally. In addition, we made some non-substantive revisions.

Privacy Policy

June 3, 2014 updates to February 12, 2014 version:
We have revised and reorganized the section entitled, “What Information Does Evernote Collect About Me and Why?” to categorize the different information we collect based upon your activities. We’ve also clarified that you will still receive emails providing essential service-related and account-related information even if you opt-out of marketing emails from Evernote. In order to address the fact that we now use resellers for some Premium Services, we added a bullet point to the section entitled, “Does Evernote Share My Personal Information or Content?” to explain that user information may be shared with such resellers as needed to facilitate your requested transaction. Explanatory language regarding resellers was also added to the section entitled, “A Special Note to Customers in Japan.”

We added language informing you that we contract with third-party advertising networks to deliver Evernote advertisements to you across the Internet and manage our communications with you. We also explain how we are using information about the way you use our Service and the types of Notes you create (but not the content of your Notes) to suggest Evernote Products or Service features we think would help you get the most out of our Service.

February 12, 2014 updates to January 6, 2014 version:
We updated our Privacy Policy to indicate that we will be using cookies to deliver ads for relevant Evernote products and services to visitors to certain Evernote.com web pages who then visit certain third-party sites. We also added back into the Privacy Policy “How Secure Is My Data” section wording that was included in the previous version of our Privacy Policy and inadvertently omitted from the January 6 update.

January 6, 2014 updates to September 26, 2013 version:
We made several changes clarifying: (i) how we collect certain device identifiers; (ii) how our Web Clipper and Clearly browser extensions collect data; and (iii) our policy regarding the collection of information from children who are located outside the United States. We also added information to explain how third-party plugins on the service, such as Facebook “Like” buttons (which we call “Social Media Features”) may collect information about you, and we updated our security information.

Cookie Information

June 3, 2014 updates to February 12, 2014 version:
We have revised our Cookie Information page to better explain how we use performance cookies, targeting or advertising cookies, and social media features. These changes include an update to our description of how we use analytics tools to understand how our Service is used. Further, we have added a fuller description of our how we contract with third-party advertising networks and how their use of cookies and similar tracking technologies helps us optimize our marketing efforts.

February 12, 2014 updates to January 29, 2014 version:
We have added language describing the cookies we will be using to collect non-personally identifiable information about users’ visits to certain pages of Evernote.com for the purpose of serving ads for relevant Evernote products and services to users when they are on certain third-party sites. We have also provided information on how users can opt out of these cookies.

January 29, 2014 updates to January 6, 2014 version:
We updated the section on Performance Cookies to describe the use of Google Analytics on our desktop clients.

January 6, 2014 updates to March 1, 2013 version:
We updated our page to indicate that we are using Silverpop cookies instead of Marketo cookies. We also updated the Social Media Features available on our web pages to list the third-party plugins on our Russian-language and Japanese-language websites.

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