Note Taking App for Customer Support Teams
About us
English
Notes
1 note
Online Notepad ✨
Last synced: Now
Additional features
AI Edit
An AI assistant that helps you write and polish your notes.
Attach images and files
Attach images, PDFs, and other types of files to your note.
Not saved
Autosave
By using the product, you agree to our Terms of Service and have read our Privacy Policy.
Trusted by Millions Worldwide
4.4
2,100+ reviews on G2
4.4
8,200+ reviews on Capterra
4.4
73,000+ reviews on App Store
248M
Registered Users
5B
Notes Created
2M
Notes Created Daily
Frequently Asked Questions
This is a browser-based note-taking tool designed to help customer support teams capture and organize notes during calls, meetings, and helpdesk interactions. It offers features such as rich text editing and auto-save to streamline support operations.
The app allows customer support teams to jot down important call details quickly, with features like rich text formatting for clarity and auto-save to ensure no information is lost during the process.
Yes, the app is well-suited for capturing notes during team meetings with features like headings and bullet points to organize information effectively. It helps maintain a record of discussions and action items.
Absolutely, this tool is ideal for documenting helpdesk interactions. You can format notes with relevant headings and lists to ensure clarity and comprehensibility.
Yes, it streamlines the process of creating detailed customer service notes. The rich text editing allows for structured format, improving readability and ensuring all critical details are recorded.
For free users, notes are saved locally in the browser's storage on a single device. Logged-in users can save notes to Evernote, enabling access across multiple devices.
Yes, logged-in users have access to an AI edit feature that helps improve text clarity and structure, making your notes more effective and polished.
Logged-in users can attach files to their notes, enhancing the detail and context available in recorded interactions. This feature is part of the premium offerings.
Yes, if you're logged in, you can save your notes directly to Evernote, facilitating easy organization, sharing, and access from any device.
Yes, the basic version of the app can be used without logging in. Your notes will be saved automatically to your browser's local storage, but you'll need an account for premium features.
No, an internet connection is required for using this app. It relies on online access to function properly and to save data to Evernote.
No, the app is currently available for desktop use only. Mobile users are directed to a landing page for further information.
The app allows for the storage of one note at a time in local storage. Multiple notes can be managed by saving them to Evernote, which requires logging in.
No, this app is intended for individual use. For collaboration, saving notes to Evernote and collaborating within that platform is recommended.
The app does not track version history. It's designed for quick note capture and individual tasks, with changes saving automatically in local storage or Evernote.