Cookie Information

Updated on February 12, 2014 - What’s new »

What Are Cookies?

Cookies are small data files that a web site you visit may save on your hard drive. They usually include an anonymous unique identifier. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

What Cookies Does Evernote Use?

Evernote sets cookies to assist with functions such as user authentication and tracking user preferences, audience size and traffic patterns. In addition, we use cookies to deliver ads for relevant Evernote products and services to you when you visit certain pages on our site and then visit certain third-party sites. We also may include tracking pixels, which are small graphic images, in our email messages and newsletters to determine whether the messages were opened and the links were actually viewed. Due to our integrations with third parties, those third parties also get the opportunity to set cookies.

Below, we have provided a list of the categories of cookies found on our site, and a description of what those cookies do. Please check back here periodically, as we may update this information from time to time.

Functional Cookies

Functional cookies are ones Evernote sets to help the web site work the way you expect it to.

Some cookies are necessary to enable you to move around our web site and use its features. Without these cookies, we can’t provide services you have asked for, like processing an order in the Evernote Market, for example.

We use other cookies to help recognize and remember you when you are logged into Evernote so we can remember your settings and preferences, such as your language and region or your logged-in state. These cookies also may help us provide services you have asked for, such as watching a video or commenting on our user forum. These cookies do not track your browsing activity on non-Evernote websites.

As described below, you may disable any of these functional cookies; but if you do so, then various functions of the web site may be unavailable to you or may not work the way you want them to.

Performance Cookies

We use a tool from Google called Google Analytics that helps us understand how users use our web site, some of our mobile applications, our browser extension products (Evernote Clearly and Evernote Web Clipper), and our desktop clients. Google Analytics cookies do not provide Evernote with any personally identifiable information. They can tell us things like how you arrived at the Evernote site, if you have visited the site before, how long you stay on the site, and which pages on the site you visited. They can also provide us with general information about where in the world a user may be located. This information helps us understand how people use our site and our products, and it gives us information about the kind of experience people have on our site and with our products, all of which helps us learn how to make the Evernote experience even better. We also use certain Google Analytics features to help serve ads for products and services offered by Evernote, as explained in the Remarketing Cookies section below.

To learn more about Google Analytics and your privacy, visit http://www.google.com/analytics/learn/privacy.html. To opt out of being tracked by Google Analytics when using our web-based products, visit http://tools.google.com/dlpage/gaoptout.

We use another tool, similar to Google Analytics, from Chartbeat to measure information about how users navigate our website, particularly our App Center and Evernote Developers site. The Chartbeat cookies can provide us with real-time data about users are using our site. For example, they can tell us if someone is a new user to our site or a repeat user. They also can give us information about user engagement on our site, such as where on our site users are spending the most time. To learn more about Chartbeat cookies and your privacy, visit http://chartbeat.com/privacy/.

We also use a marketing automation service called Silverpop. Silverpop uses cookies to provide information on how a user interacts with our web site and marketing emails. Silverpop provides valuable information on a user’s visit to Evernote web pages, completion of Evernote web forms, and interaction with both marketing and sales emails. These cookies allow us to refine our marketing efforts and provide more relevant information to users.

Remarketing Cookies

We use a tool from Google that uses cookies to collect non-personally identifiable information about your visits to certain pages of Evernote.com for the purpose of serving ads for relevant Evernote products and services to you when you are on certain third-party sites.

Remarketing cookies are only used for this purpose. No personal information, account information or any other identifiable information is shared with a third party as part of this process. You may opt out on google.com/settings/ads or on the Network Advertising initiative opt-out page.

Social Media Features

Our web site uses social media features (“Social Features”) provided by companies and services such as Facebook, Twitter, Google+, YouTube, LinkedIn, Pinterest, and Disqus to enable you to share information via these channels. In addition, if you visit our website in certain other languages, you’ll see Social Features from other companies and services. The Social Features are identified on our web site by these companies’ respective logos. These cookies are owned and controlled by third parties, and therefore the third parties – and not Evernote – are responsible for their use. As such, we can't guarantee that we have listed every cookie you might get from a third party since a third party could change these cookies at any time as their needs change.

When you visit a page on the Evernote web site that contains Social Features, your browser establishes a direct connection to the applicable social network’s servers. The Social Features provide the social networks with the information that you have accessed on Evernote’s site, and, if you are logged into the social network, your visit may be logged to your account on that service. For example, if you click the Facebook “Like” button, that information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into the social network, or click on a Social Feature on the Evernote site, there is still a possibility that a Social Feature can transmit your IP address to the social network.

For information on the purpose and scope of data processing by the social network, as well as your options for protecting your privacy, please visit the appropriate social network web site’s privacy policy. For your convenience, below are links to the most commonly used Social Features you’ll see on the Evernote site.

Additional Social Features on our Russian-language site are VK (http://vk.com/privacy), Odnoklassniki (http://www.odnoklassniki.ru/regulations), LiveJournal (http://www.livejournal.com/legal/privacy.bml), My.Mail.Ru (http://help.mail.ru/mail-help/UA) and LiveInternet (no terms or privacy policy available). An additional Social Feature on our Japanese-language site is Hatena (http://www.hatena.ne.jp/rule/privacypolicy).

How Do I Turn Off Cookies?

You can configure your browser to accept cookies, reject cookies or notify you when a cookie is being used. However, if you configure your browser to reject cookies, you may not be able to use Evernote products or services that require you to sign in or take advantage of all the features of Evernote. In addition, information at the links above can help you disable specific cookies related to web site performance and marketing.

If you do not want to receive tracking pixels, you will need to disable HTML images in your email client, but that may affect your ability to view images in other email that you receive.

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