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Frequently Asked Questions

How long is the free trial for paid plans?
Unless otherwise specified, free trials of Evernote last for 7 days. If you cancel before the trial ends, your credit card will not be charged.
How do I switch plans?
To upgrade your plan from Free to Starter or Advanced:
  1. Go to your account settings in Evernote Web, then click ‘Manage Subscription’ on the ‘Account Summary’ page.
  2. Select the plan you wish to upgrade to (Starter or Advanced).
  3. Enter your credit card or PayPal information and choose a billing frequency (monthly or yearly).
To upgrade your plan from Starter to Advanced:
  1. Go to your account settings in Evernote Web, then click ‘Evernote Starter’ at the top of the ‘Account Summary’ page.
  2. Select the Advanced plan.
  3. Enter your credit card or PayPal information and choose a billing frequency (monthly or yearly).
The process for downgrading your plan to Free depends on your payment method. For detailed instructions, please see this Help & Learning article.Note: If you are subscribed to Evernote through iTunes or Google Play, you will need to manage your subscription through them.
How do I change my payment method?
To change your payment method:
  1. Go to your account settings in Evernote Web, then click ‘Billing’ on the left side of the page.
  2. Click ‘Update’ next to your existing payment method.
  3. Enter your new credit card or PayPal information.
  4. Click 'Update.'
Note: If you subscribed to Evernote through iTunes or Google Play, you will need to manage your subscription through them.
Do you offer a student discount?
Yes! Eligible college students can get 40% off a one-year subscription to Evernote Starter. Learn more.
Is there a free trial of Evernote Enterprise?
You can try Enterprise free for 30 days. Visit our Enterprise trial page to get started.
I have an Evernote account. How do I upgrade to the Enterprise plan?
To upgrade to Enterprise, please contact sales. They’ll be glad to get you up and running and answer any further questions you might have.
How do I change my payment method?
To change your payment method:
  1. Go to your account settings in Evernote Web, then click ‘Billing’ on the left side of the page.
  2. Click ‘Update’ next to your existing payment method.
  3. Enter your new credit card information.
  4. Click ‘Update.’
I'm a student. Should I get Evernote Enterprise for my work group?
While you can use Evernote Enterprise with your group, our Advanced plan also features easy ways to share information with others. Visit our Student Discount page to see if Evernote Advanced is right for you.